All seating in the Willow Park auditorium is reserved seating. Floor seats close to the stage are premium reserved, and there is stadium seating to the rear of the auditorium. There are a few seats with partially obstructed views - please review the seating map to ensure you have the seats you prefer.
Adult ticket prices range from $30 - $65, depending on the seating section you choose. See details for your selected event for seating sections and prices.
Group discounts are available for adult tickets on groups of 15 or more and those are applied automatically upon checkout.
Tickets may be purchased online or by calling 254-897-3926. You may also purchase tickets at the door on the evening of the performance pending availability.
Backstage tours are not currently offered for our productions at Willow Park - Please check back for future productions!
We sincerely thank you for choosing The Promise for your next group event! Group orders at The Promise are classified as 15 or more non-complimentary tickets purchased in one transaction and receive an automatic discount. Improved discounts are available for groups of 30+ and 50+. Advance reservations are highly recommended for group purchases, as our best seats go quickly!
Please call the box office for more information! 254-897-3926
The Promise offers handicapped seating in the rear of both our Floor sections and at the back of the stadium seating. The handicap spaces on the upper level are accessible by an elevator from the lobby. All handicapped seats offer an excellent view of the stage. Please note that these specific seats are for wheelchair accessibility. We strongly advise calling our box office if you need special seating accommodations to ensure you receive seats that suit your needs. 254-897-3926
Please refrain from bringing outside food and drink. One small purse is acceptable on entry.
Due to safety concerns, here is a list of restricted items. Aerosol cans, alcoholic beverages, Animals (exception for certified animals - please let us know in advance if you plan on bringing a service animal), camera tripods and selfie sticks, coolers, thremoses, ice chests, distributon of unauthorized promotional or commercial material, food and beverages, weapons including knives and pepper spray.
There is plenty of parking at Willow Park Baptist Church, including handicapped parking, and all parking is currently free. We recommend arriving early if you plan to park close to the main entrance.
We ask that all buses park in the designated bus parking area and that they do not return to the front of the facility until the show is completely over.
Please call 254-897-3926 for additional information
All purchases of tickets and merchandise are NON-REFUNDABLE. If you cannot attend a performance, please call us within 72 hours of your performance date, and we will be happy to move your reservation to another performance date, one time, free of charge.
Our new location in Willow Park is INDOORS, so we do not anticipate any cancellations due to weather, however in the event that The Promise is forced to cancel a production, we will hold your reservation for a future date.
Children of all ages are welcome to attend performances at The Promise. However, only you can know if your child will be able to sit through two or more hours of a performance without disrupting you or others, therefore we ask that you use your best judgement when bringing a child to the theater, and be prepared to take your child to the lobby area if he/she becomes disruptive. Please also be aware that there are certain scenes in our Fall and Spring productions, such as Jesus' trial and crucifixion, which may be intense for young children.
The Promise, which is performed in the fall, has a runtime of 2hrs 30min, with an additional 10 minutes of intermission.
The Promise of Passover, which is performed in the spring, has a runtime of 1hr 45min, with an additional 10 minutes of intermission.
The Promise of Christmas, our December production, has a runtime of 1hr, 30min, with an additional ten minutes of intermission.
Doors will open at 5:30 for a 7pm showing, and 12:30 for a 2pm showing. We suggest you arrive at least 30 minutes before showtime in order to find your seat comfortably before the start of the show.
Doors will open at 5:30 for a 7pm showing, and 12:30 for a 2pm showing. We suggest you arrive at least 30 minutes before showtime in order to find your seat comfortably before the start of the show.
As a courtesy to our other patrons, latecomers may be held in the lobby area until 30min after the show begins, at which time they may take their reserved seats. Refunds are not offered, so please anticipate arriving ahead of time.
We ask that you please refrain from going in and out of the facility during the performance but we do understand there may be cases when it is necessary. Please make sure you have access to your tickets if you leave the facility to ensure you are able to be readmitted.
Privacy Policy for The Promise
Effective Date: 2024
At The Promise, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you opt in to receive communications from us via SMS and email.
1. Information We Collect
We may collect the following personal information when you sign up for communications, purchase tickets, or interact with our website:
Personal Information: Name, phone number and email address.
Engagement Data: Information about your interactions with our SMS and email messages, such as open rates, clicks, replies, and opt-out requests.
2. How We Use Your Information
Your information will be used for the following purposes:
SMS Campaigns: To send you marketing text messages (SMS and MMS) related to The Promise, including promotions, event updates, and ticket offers.
Email Campaigns: To send promotional emails, updates, newsletters, and special offers related to The Promise.
Improving Services: To personalize and enhance your experience based on your engagement with our messages.
Customer Service: To respond to inquiries and provide assistance as needed.
3. Opting In
By providing your phone number and/or email address, you are opting in to receive recurring marketing communications from The Promise. Message and data rates may apply for SMS messages. You may receive messages related to ticket offers, event announcements, and promotions.
4. Opting Out
You may opt out of receiving SMS or email communications at any time:
For SMS, reply STOP to any message to unsubscribe.
For email, click the unsubscribe link in any promotional email.
We will promptly process your opt-out request, but you may continue to receive service-related communications (such as ticket purchase confirmations).
5. Sharing Your Information
We do not sell or share your personal information with third parties, except:
With third-party service providers who assist us in managing our SMS and email campaigns.
As required by law or to comply with legal obligations.
6. Data Security
We take precautions to protect your personal information.
7. Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your information from our records.
Opt out of SMS and email communications as described above.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [info@thepromiseglenrose.com]
Phone: [254-897-3926]
Address: [5000 Texas Drive Glen Rose, Texas 76043]
Additional Information for SMS Campaigns:
Message Frequency: Message frequency may vary depending on your preferences and the campaigns running at any given time.
Help: For help with SMS messages, reply HELP to any message or contact us directly.
Opt-Out: Reply STOP to any SMS message to stop receiving further messages.
The Promise runs a Fall, Christmas and Spring season! To get the latest information and updates about auditions and dates, subscribe to our newsletter.